QUESTIONS

HOW MUCH IS SHIPPING?

ALL SHIPPING IS DONE VIA USPS OR UPS BASED ON WHO GIVES US THE LOWEST COST TO SHIP.

WHERE CAN I BUY ASHEVILLE CRATE COMPANY CRATES?

Asheville Crate Company crates can only be found on this website and Amazon

HOW LONG WILL IT TAKE TO HAVE MY CRATES DELIVERED?

It depends on the order amount because each crate is made to order.  You order, we build, and then deliver them as soon as possible.  Our goal is always to have them delivered in 5-7 days!  You'll receive a tracking number once the crates have been sanded, stained and shipped!

CAN MY BUSINESS BRAND YOUR CRATES?

Of course!  We wholeheartedly embrace the idea that if you're not branding yourself, you're branding someone else. Asheville Crate Company would love the opportunity to build crates for your business, they're perfect for displays or retail or to have around in your awesome store. They're very useful!  Hit the Contact Us button below to get in touch so we can discuss bulk discount orders.

* Asheville Crate Company can only offer bulk discount orders to vendors who have their logo engraved on our crates and who have a physical location. We’re unable to offer unbranded bulk discount crates to online sellers.

WILL YOU ENGRAVE ANYTHING ON MY CRATES?

No.  Asheville Crate Company reserves the right to refuse to brand anything that is or could be in violation of copyright or trademark infringement guidelines.  Asheville Crate Company will not infringe upon any intellectual property and we will not brand anything with profanity or sexual content.  Thanks for understanding.  

ARE ANY ASHEVILLE CRATE COMPANY CRATES LICENSED?

No. Asheville Crate Company designs represent original artistic expressions inspired by our love of various states and their culture and (obviously) are not official team/league/school/organization/player merchandise or endorsed by any 3rd party company team, league or school or organization in any way. For official licensed merchandise consisting of actual logos and devoid of fans' perspective, editorial comment or artistic expression, please visit and support the registered websites of your favorite organizations. 

WHAT IF I’M NOT SATISFIED WITH MY ORDER?

Boo. We’d hate that. But we’ll fix it if you contact us within 30 days of your purchase.

WHO MAKES YOUR CRATES?

we do. all of the crates and products on this site are proudly handmade by Asheville Crate Company.

DO YOU HAVE A PHYSICAL LOCATION WHERE I CAN VISIT?

NOT YET. WE’RE WORKING ON THAT. ACTUALLY, OUR GOAL IS MULTIPLE LOCATIONS ACROSS THE COUNTRY. INTERESTED IN OPENING A STORE? SEND US AN EMAIL.

 

deliver happiness